Smooth Transition of Managed IT Services from Solertiae to Rooted Software

A Trusted Partnership for Your Continued Success

At Rooted Software, we are honored to be recommended by Solertiae as your new Managed IT Services Provider (MSP). As Solertiae prepares to sunset its 'Helpdesk Essentials' service in early 2025, we’re committed to ensuring a seamless and stable transition of your IT support needs. Our shared goal with Solertiae is to provide uninterrupted support and superior service throughout this process.

Why Choose Rooted Software?

Rooted Software is a trusted name in IT support, known for our tailored approach to meeting the unique needs of organizations of all sizes. We offer a range of IT Support and Helpdesk packages to fit every budget, with a special focus on supporting the ministry space. Our experienced team is ready to provide the same level of reliability, responsiveness, and personalized service you have come to expect.

No gaps in service as Solertiae’s ‘Helpdesk Essentials’ transitions to Rooted Software. Our service includes both proactive monitoring and maintenance, and reactive support. We manage, secure and support your devices, physical and cloud servers, Microsoft 365 or Google Workspace environments, networks and more.

What This Means for You

  • No gaps in service as Solertiae’s ‘Helpdesk Essentials’ transitions to Rooted Software.

  • Flexible IT support packages that fit the needs of your organization.

  • We have deep experience serving ministry-focused organizations.

  • Rooted Software and Solertiae are working together to make this transition as smooth as possible.

Next Steps

We invite you to schedule a meeting with our team to discuss your IT support needs and plan your transition. We’re here to answer your questions and design a plan that works for your organization’s timeline and goals.

Don’t wait—take the next step toward uninterrupted support and peace of mind.

Schedule a meeting with Rooted Software today.

Client Testimonials

  • Rob Pease, Chief Operating Officer | Christian Financial Resources

    CFR is excited to be partnered with Rooted Software. We have worked with several of their team members for many years on various projects together and have a high confidence in their expertise. Both their principals, Toby and Josh, and the rest of the team are Kingdom-minded and serve ministries with excellence. Rooted is a trusted advisor committed to scale and meet the growing needs at CFR.

  • Stephanie Hoff, CPA, Senior Gift Strategist, WaterStone

    Working with Rooted Software for managed IT has been a critical part of our company's success. Their quick response times and personable approach make them a pleasure to work with, and their unwavering focus on ensuring that our technology is working as efficiently and securely as possible allows us to focus on our core business operations with confidence. We highly recommend their services to any business looking for reliable and effective IT support.

  • Bobby Lewis, Executive VP & COO at Love Worth Finding

    Rooted is a great discovery for us at Love Worth Finding Ministries. We spent a couple of years with them to develop a more comprehensive technology strategy for our ministry. They provided invaluable insights for us. One of the most valuable recommendations we received from them was regarding our native app. That project is in progress today and we could not be more pleased with their expertise, communications, ministry heart, and professionalism. These guys are the real deal for us.