San Francisco and East Bay Area Managed IT Services
Running a company in the East Bay is exciting, but it also means working in one of the fastest-moving tech hubs on the planet, where every minute counts. When computers freeze or networks drop, that momentum disappears.
Rooted Software provides the San Francisco and East Bay Area with Managed IT services so local organizations can stay focused on growth, not glitches. Our team lives and works in Walnut Creek, so we understand the needs of Bay Area businesses from Pleasant Hill to Livermore. We combine friendly, local service with the tools and know-how of a national provider. The result is a top-tier managed service that keeps your people productive and your data secure.
What Makes Us Different
Live, Unlimited Remote Helpdesk
Your staff can reach certified technicians by phone, email, or the support app anytime during U.S. business hours. If a problem can’t be fixed online, we dispatch an on-site specialist, often the same day. Fast help means fewer technical issues dragging down productivity.
Computer and Device Management
We set up, patch, and replace Windows and macOS laptops and desktops. New hires get the right gear on day one, and retiring devices are wiped and recycled safely. This life-cycle care improves operational efficiency and lowers hardware surprises.
24/7 Monitoring and Maintenance
Our systems proactively monitor every server, switch, and workstation. Alerts fire the moment a CPU overheats or a hard drive shows signs of failure, so we can act before downtime hits.
Enterprise-Grade Cybersecurity
A cloud antivirus platform scans for viruses and ransomware in real time. Weekly reports show the threats we blocked, so you know your network is clean. For extra peace of mind, we back up Microsoft 365 and Google Workspace data to a third-party vault using Acronis.
Reliable Backups and Disaster Recovery
Whether you run physical servers on-site or virtual machines in the cloud, we create image-based backups that let us restore a single file or the whole server, within minutes.
Compliance as a Service
If you process credit cards, handle patient data, or report to investors, you know how strict regulations can be. We map your environment to PCI, HIPAA, CIS, or SOC 2 controls and close the gaps, so audits are less stressful.
Fractional CIO & Strategic Planning
Smaller firms rarely need a full-time chief information officer, but they still need guidance. Our senior consultants meet with leadership each quarter to align technology with business goals, set budgets, and build a three-year roadmap. This strategic planning lowers surprises and supports steady growth.
Why Bay Area Businesses Highly Recommend Rooted Software
Local Presence, Rapid Response – Our office on Lennon Lane means we can be in Walnut Creek, Concord, or Lafayette in minutes, not hours
Clear, Flat Pricing – One monthly subscription covers all regular support, so you don't need to wonder what a support ticket will cost
Security-First Mindset – Every policy, from password length to vendor access, is based on industry best practices
Plain-Language Answers – We speak to you in everyday terms, not techno-jargon, so decisions are easy
Clients often tell us they highly recommend Rooted Software because we treat their systems like our own. We celebrate when they launch a new site, close a funding round, or open a second location—wins made possible by stable tech.
Let’s find the right solution together.
Visit or Contact Us
175 Lennon Ln. STE 204 Walnut Creek, CA 94598
Office Hours
Monday–Friday
8 am–5 pm PST
Support Hours
7 am–7 pm CT
After hours emergency support is available 24/7
Service Footprint
We proudly support companies across:
Walnut Creek
Pleasant Hill
Concord
Clayton
Lafayette
Orinda / Moraga
Martinez
Alamo / Danville
Pleasanton
Livermore
And nearby communities
If you’re outside this list, reach out. Many of our services, including monitoring and compliance, work anywhere an internet connection exists.
Our Services
Managed IT Services: Our IT Services team will ensure your network and systems are secure and up-to-date
Compliance as a Service (CaaS): We help you enhance your data security and take the necessary steps to meet regulatory requirements
Cybersecurity: Protect your systems with threat detection, endpoint security, and vulnerability scans
Systems and CRM Consulting: We help nonprofits evaluate and improve their core systems like CRM and email marketing.
Virtuous Consulting: Premium Virtuous CRM support: data migrations, integrations, and process improvements
Planning Center Solutions: Helping churches customize and optimize their Planning Center use for real impact
App Development: Reliable mobile and web app development with expert integration and project management
Custom Integrations: Integrate the tools your teams already use with powerful workflows built to scale
Dynamics 365 and Power Platform: Enhance automation, reporting, and business processes with Microsoft Dynamics 365
Get Started Today
A short conversation is all it takes to see if our managed IT services fit your needs. We’ll review your current environment, recommend quick wins, and outline a custom plan that scales with you. Whether you have ten employees or two hundred, our goal is the same: to give you the stable foundation you need to innovate, hire, and expand.
Discover how Bay Area Managed IT services can transform your day-to-day operations and free your team to do its best work. Schedule your free assessment now. We’ll bring the coffee, you bring the questions. Together, we’ll build the reliable, secure, and efficient technology platform your business deserves.