San Francisco East Bay Area, CA

• Unlimited Remote Helpdesk Support: Access our expert support team via an app on your computer, phone, or email during U.S. working hours. We also offer on-site support for issues that can’t be fixed remotely.

• Desktop/Laptop Support and Provisioning: Full management of your company's Mac and PC devices, including setup of new equipment.

• Remote Systems Monitoring and Maintenance: Continuous monitoring of computers, servers, and network devices to address security incidents promptly, preventing issues proactively before they happen.

• Anti-Virus Monitoring: Ongoing detection and removal of viruses and malware using our cloud-based antivirus software.

• Printer/Scanner Support: Remote management and user assistance for printers and scanners.

• Microsoft 365 or Google Business Apps Support & Backups: User setup, security management, and data backup to a third party using Acronis.

• Server Backups and Disaster Recovery: Comprehensive backup solutions for virtual and physical servers to ensure business continuity.

• Compliance as a service: We help you meet and stay compliant with PCI, HIPPA, CIS, SOC-2 and other industry standard cyber security frameworks.

• Fractional CIO services: Our executives serve as your part-time CIO, assisting with strategic technology planning and decision making

Located in Walnut Creek, Rooted Software is deeply integrated into the East Bay Area community. We are active members of the Walnut Creek Chamber of Commerce and are committed to supporting local businesses with top-notch IT services.