Nationwide Support

• Unlimited Remote Helpdesk Support: Access our expert support team via an app on your computer, phone, or email during U.S. working hours. We also offer on-site support for issues that can’t be fixed remotely.

• Desktop/Laptop Support and Provisioning: Full management of your company's Mac and PC devices, including setup of new equipment.

• Remote Systems Monitoring and Maintenance: Continuous monitoring of computers, servers, and network devices to address security incidents promptly, preventing issues proactively before they happen.

• Anti-Virus Monitoring: Ongoing detection and removal of viruses and malware using our cloud-based antivirus software.

• Printer/Scanner Support: Remote management and user assistance for printers and scanners.

• Microsoft 365 or Google Business Apps Support & Backups: User setup, security management, and data backup to a third party using Acronis.

• Server Backups and Disaster Recovery: Comprehensive backup solutions for virtual and physical servers to ensure business continuity.

• Compliance as a service: We help you meet and stay compliant with PCI, HIPPA, CIS, SOC-2 and other industry standard cyber security frameworks.

• Fractional CIO services: Our executives serve as your part-time CIO, assisting with strategic technology planning and decision making

Our remote capabilities ensure that your organization benefits from proactive prevention of IT issues and cybersecurity threats, regardless of location. With support teams located in Colorado Springs and the Bay Area, we are well-positioned to serve clients from coast to coast.

At Rooted Software, we are committed to delivering Managed IT Services that align with your organization's goals and the unique characteristics of your local environment. Contact us today to learn how we can support your IT needs and help drive your success.